{"id":3443,"date":"2026-10-29T15:08:54","date_gmt":"2026-10-29T13:08:54","guid":{"rendered":"https:\/\/www.ideoma.nl\/product\/service-and-support\/"},"modified":"2026-10-29T17:43:15","modified_gmt":"2026-10-29T15:43:15","slug":"service-and-support","status":"publish","type":"product","link":"https:\/\/www.ideoma.nl\/en\/product\/service-and-support\/","title":{"rendered":"Service and Support"},"content":{"rendered":"<p>Quick, product-specific support for products you did not purchase through IDEOMA\u2014for example, because they are free.<\/p>\n<p>As a general rule, we also provide support for all the products we discuss on this website. Please contact us if you have any questions. <\/p>\n<p>Our core products have traditionally been: Bluebeam, GstarCAD, GstarBIM, and CYPE, as well as similar products.<\/p>\n<p>&#8211; Can be added to any product at a later date, e.g., after you have ordered the licenses through the <a href=\"https:\/\/www.ideoma.nl\/en\/bluebeam\/\">Bluebeam<\/a> web store.<br \/>\n&#8211; For multiple users, communication is generally handled through a single point of contact on your end for each product.<br \/>\n&#8211; Term: 1 year. After that, the subscription is automatically renewed for 1 year at a time.<br \/>\n&#8211; 3 months&#8217; notice (in writing or by confirmed email).<br \/>\n&#8211; Price per user, per product, per year.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quick, product-specific support for products not purchased from IDEOMA.<\/p>\n<p>&#8211; Duration 1 year. Thereafter tacit renewal for 1 year at a time.<br \/>\n&#8211; 3 months&#8217; notice (in writing or by confirmed email).<br \/>\n&#8211; Price per user, per product, per year.<\/p>\n","protected":false},"featured_media":3077,"template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[168],"product_tag":[],"class_list":["post-3443","product","type-product","status-publish","has-post-thumbnail","product_cat-support","first","instock","taxable","shipping-taxable","purchasable","product-type-simple"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service and Support - IDEOMA intelligent systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ideoma.nl\/en\/product\/service-and-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service and Support - IDEOMA intelligent systems\" \/>\n<meta property=\"og:description\" content=\"Quick, product-specific support for products not purchased from IDEOMA. - Duration 1 year. 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